SRI SAI NARAYANA HOSPITAL – PRIVACY POLICY

Welcome to Sri Sai Narayana Hospital Privacy Policy. In this document, we, operating as "Sri Sai Narayana Hospital," detail how we collect, use, and safeguard your personal information as part of the services we offer. By using our website (www.SriSaiNarayanaHospital.com), its subdomains, and our software applications (collectively referred to as "Services"), you agree to the practices outlined in this Privacy Policy.

1. Purpose and Legal Compliance

This Privacy Policy is published in accordance with Section 43A of the Information Technology Act, 2000, and relevant regulations. It outlines:

• The types of information collected, including sensitive personal data or information.
• The purpose, methods, and modes of information usage.
• How and to whom we may disclose such information.

2. Collection of Personal Information

To provide you with our healthcare services, we may request certain personal information from you. This information may include but is not limited to:

• Contact data (e.g., mobile number, email, and address)
• Demographic data (e.g., gender, nationality, date of birth)
• Usage data, appointment history, and other service-related details
• Health and medical data (e.g., medical history, diagnostic reports)
• Insurance data (e.g., insurance carrier and plan)
• Other information you voluntarily provide

Please note that this information may fall under "sensitive personal data or information" as defined by applicable regulations.

3. Privacy Statements

By using our Services, you accept our Terms of Use and Privacy Policy. You understand and agree that we may use your information for various purposes, including but not limited to:

• Providing you with our Services
• Commercial purposes and research in an aggregated, non-personally identifiable form
• Sale or transfer of anonymized data to partners

You also consent to the use of your information for purposes such as publishing on our website, offering new products, service feedback, software improvement, and commercial analysis.

4. Confidentiality and Security

We employ robust security measures to protect your personal data from unauthorized access, disclosure, modification, or loss. However, we cannot guarantee the security of your information on devices beyond our control.

5. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or email. Your continued use of our Services after such changes implies your consent to the updated terms.

6. Children's and Minor's Privacy

Our Services are not intended for minors, but we respect their privacy and encourage parental supervision.

7. Consent to this Policy

By using our Services, you agree to this Privacy Policy as part of our Terms of Use.

8. Contact Information

If you have any questions or concerns about our privacy practices, please contact us at support@SriSaiNarayanaHospital.com. For privacy grievances, reach out to our Chief Data Officer at support@SriSaiNarayanaHospital.com.

Thank you for entrusting Sri Sai Narayana Hospital with your healthcare needs. Your privacy and security are our top priorities.